Comments on: ERNIE TO THE RESCUE http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/ Welcome to the Ice Cream Journal! Here you’ll find a collection of thoughts and stories about ice cream as well as a glimpse inside the ice cream making process at Turkey Hill Dairy. We'll also be updating our blog several times each week, so feel free to stop by often. Sun, 12 Feb 2012 10:00:09 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: don http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-27204 don Thu, 20 Aug 2009 05:14:57 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-27204 is there a 50or 60 liter homogenizer is there a 50or 60 liter homogenizer

]]> By: Sarah http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2253 Sarah Mon, 30 Jul 2007 13:18:59 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2253 That is so cool that you actually read your comments. And then take the time to respond to them. I have a question that I probably will send to Ernie: Has Quintin Frey ever really liked one comment (or two, or three)? Last night I had a bowl of B****S ice cream and I realized how much I missed my TH! Mint Chocolate Chip hunters unite!!!!!!!!!! :) That is so cool that you actually read your comments. And then take the time to respond to them.

I have a question that I probably will send to Ernie:
Has Quintin Frey ever really liked one comment (or two, or three)?

Last night I had a bowl of B****S ice cream and I realized how much I missed my TH!

Mint Chocolate Chip hunters unite!!!!!!!!!! :)

]]> By: Stefanie Schmidt http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2206 Stefanie Schmidt Sat, 28 Jul 2007 06:53:17 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2206 Thanks so much for taking the time to answer your consumers questions. I love Turkey Hill even more now that you have shown me not only that you can make great ice cream, but you care so much about your consumers. THANK YOU! Thanks so much for taking the time to answer your consumers questions. I love Turkey Hill even more now that you have shown me not only that you can make great ice cream, but you care so much about your consumers. THANK YOU!

]]> By: D Frederick http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2200 D Frederick Fri, 27 Jul 2007 22:30:14 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2200 Wow!! Ernie knows everything!! Wow!! Ernie knows everything!!

]]> By: Kelly D http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2197 Kelly D Fri, 27 Jul 2007 19:04:45 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2197 How bout a chocolate Duetto!! How bout a chocolate Duetto!!

]]> By: Maryann http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2189 Maryann Fri, 27 Jul 2007 16:01:30 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2189 Yeah for the homogenizer! Best thing that happened to ice cream!! Tonight's the night for Turkey Hill chocolate mixed with Cherry Duetto!! It's great! Try it. Yeah for the homogenizer! Best thing that happened to ice cream!! Tonight’s the night for Turkey Hill chocolate mixed with Cherry Duetto!! It’s great! Try it.

]]> By: Karen http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2188 Karen Fri, 27 Jul 2007 15:11:01 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2188 Many of the turkey hill flavors as well as some of your competitors now list extra creamy or double churned. What do these terms mean. What are you doing differently to make it extra creamy with the same ingredients? Many of the turkey hill flavors as well as some of your competitors now list extra creamy or double churned. What do these terms mean. What are you doing differently to make it extra creamy with the same ingredients?

]]> By: lee carr http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2187 lee carr Fri, 27 Jul 2007 13:54:37 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2187 I am so happy that the homogenizer is now available to create all the yummy ice cream that is made today. homemade ice cream is great, but turkey hill is just as good and easier to get. thanks. I am so happy that the homogenizer is now available to create all the yummy ice cream that is made today.
homemade ice cream is great, but turkey hill is just as good and easier to get.
thanks.

]]> By: Allura http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2182 Allura Fri, 27 Jul 2007 04:31:04 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2182 One comment on this question: " Are the different ingredients put in the machine in the same order all the time? In order to make a quality ice cream you must follow a recipe for quantity and blending order of all of the ingredients." The computers that typically control plants like this one actually let you enter and store recipes so that the same thing is done each time. Of course, the amounts tend to be measured in gallons. :) It's cool (and sometimes scary) to see a regular ol' pc turning big pumps and such on & off. (from a former controls engineer who sometimes misses it) One comment on this question: ” Are the different ingredients put in the machine in the same order all the time?

In order to make a quality ice cream you must follow a recipe for quantity and blending order of all of the ingredients.”

The computers that typically control plants like this one actually let you enter and store recipes so that the same thing is done each time. Of course, the amounts tend to be measured in gallons. :) It’s cool (and sometimes scary) to see a regular ol’ pc turning big pumps and such on & off.

(from a former controls engineer who sometimes misses it)

]]> By: Pat http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2179 Pat Fri, 27 Jul 2007 01:14:50 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2179 Thanks for all the great information. I am learning so much from this blog. Keep up the good work! Let me run and have some ice cream. :) :) Thanks for all the great information.

I am learning so much from this blog.

Keep up the good work! Let me run and have some ice cream. :) :)

]]> By: Caroline http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2178 Caroline Thu, 26 Jul 2007 23:54:56 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2178 I enjoyed reading Ernies answers more the the blog on the homogenizer. You could speed up the cleaning the homogenizer from its six hours by having the kids lick it clean like the do with the beater when you make home made ice cream. I enjoyed reading Ernies answers more the the blog on the homogenizer. You could speed up the cleaning the homogenizer from its six hours by having the kids lick it clean like the do with the beater when you make home made ice cream.

]]> By: Carol http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2175 Carol Thu, 26 Jul 2007 21:21:16 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2175 CJ,I work in the food industry. If a product starts to thaw, it's usually safe if it still has ice crystals and is 40 degrees or less. Any higher your asking for trouble with bacteria growth a high possibility. I would throw it out and buy new like the T.H. team suggests. CJ,I work in the food industry. If a product starts to thaw, it’s usually safe if it still has ice crystals and is 40 degrees or less. Any higher your asking for trouble with bacteria growth a high possibility. I would throw it out and buy new like the T.H. team suggests.

]]> By: Turkey Hill Team http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2174 Turkey Hill Team Thu, 26 Jul 2007 21:04:06 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2174 <p>Jase is right, CJ. </p> <p>Unfortunately after ice cream has thawed completely and is refrozen, it loses alot of its texture and creaminess (most of the air that was whipped into it is gone when it melts and doesn't return when it's refrozen). </p> <p>We know it hurts to do this, but you might have to send it to that big ice cream bowl in the sky. Look at the bright side, this gives you an excuse to go out and buy three or four brand new containers of ice cream!</p> Jase is right, CJ.

Unfortunately after ice cream has thawed completely and is refrozen, it loses alot of its texture and creaminess (most of the air that was whipped into it is gone when it melts and doesn’t return when it’s refrozen).

We know it hurts to do this, but you might have to send it to that big ice cream bowl in the sky. Look at the bright side, this gives you an excuse to go out and buy three or four brand new containers of ice cream!

]]> By: Jase http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2172 Jase Thu, 26 Jul 2007 20:45:31 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2172 CJ, Use this saying "When in doubt, throw it out" It can be used for food, paperwork, toys, etc. Buy some new ice cream!!! CJ,
Use this saying “When in doubt, throw it out” It can be used for food, paperwork, toys, etc.

Buy some new ice cream!!!

]]> By: Yeaher http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2171 Yeaher Thu, 26 Jul 2007 20:34:36 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2171 :-0 Yeah!!!!!!!! :) You Rock!!!!!!!!! :-0 :-0 Yeah!!!!!!!! :) You Rock!!!!!!!!! :-0

]]> By: CJ http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2170 CJ Thu, 26 Jul 2007 20:21:46 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2170 A complicated machine and process. Interesting. Does ice cream spoil if it is thawed and then refrozen? Our son (unbeknownst to us obviously) turned down the controls on our fridge to '0' the other evening. So all night the refrigerator and freezer were off. My husband realized the next morning when he tasted the warm, spoiled milk on his cereal. Should we throw away the ice cream that was in the freezer and get new or is it alright to eat now that it's frozen again? I've just recovered from a terrible stomach bug and don't want to eat ANYTHING that might remotely irritate my stomach? Ready to enjoy ice cream again... A complicated machine and process. Interesting.

Does ice cream spoil if it is thawed and then refrozen?

Our son (unbeknownst to us obviously) turned down the controls on our fridge to ’0′ the other evening. So all night the refrigerator and freezer were off. My husband realized the next morning when he tasted the warm, spoiled milk on his cereal.

Should we throw away the ice cream that was in the freezer and get new or is it alright to eat now that it’s frozen again?

I’ve just recovered from a terrible stomach bug and don’t want to eat ANYTHING that might remotely irritate my stomach?

Ready to enjoy ice cream again…

]]> By: Carol http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2169 Carol Thu, 26 Jul 2007 20:16:46 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2169 Thanks for answering our questions. I did check back to see if they were answered. Yesterday's blog was talking about old advertising on barns and such. Well, our newspaper ran an article and photo of a old billboard. Ice Cream was 22 cents a quart! You could probably view it online. It's the Akron Beacon Journal newspaper. Article is on page D1 on the front page of Arts & Living. The day before(Wed.) they ran an article on double churned ice cream. It's on page D1 in the Food and Classified section. I found it very interesting. By the way you never answered.. does any one get to lick the bowl? Yes I know, that wouldn't be too sanitary. It would be fun though! :) Thanks for answering our questions. I did check back to see if they were answered. Yesterday’s blog was talking about old advertising on barns and such. Well, our newspaper ran an article and photo of a old billboard. Ice Cream was 22 cents a quart! You could probably view it online. It’s the Akron Beacon Journal newspaper. Article is on page D1 on the front page of Arts & Living. The day before(Wed.) they ran an article on double churned ice cream. It’s on page D1 in the Food and Classified section. I found it very interesting. By the way you never answered.. does any one get to lick the bowl? Yes I know, that wouldn’t be too sanitary. It would be fun though! :)

]]> By: Turkey Hill Team http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2168 Turkey Hill Team Thu, 26 Jul 2007 19:37:41 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2168 No problem, Dani. We read all of your comments, even if we can't repond to all of them. Some of the best comments(the funniest, most heartwarming, most complimentary) often get passed around the office via email, from the marketing staff to the production staff, all the way up to the president of Turkey Hill Dairy, Quintin Frey. No problem, Dani. We read all of your comments, even if we can’t repond to all of them. Some of the best comments(the funniest, most heartwarming, most complimentary) often get passed around the office via email, from the marketing staff to the production staff, all the way up to the president of Turkey Hill Dairy, Quintin Frey.

]]> By: Pam Young http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2167 Pam Young Thu, 26 Jul 2007 18:56:55 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2167 It's always fun to read about companies in our own backyard! For us ladies who live for chocolate but worry about calories, your chocolate cherry cordial is the answer! It’s always fun to read about companies in our own backyard!
For us ladies who live for chocolate but worry about calories, your chocolate cherry cordial is the answer!

]]> By: Victoria Crissman http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2164 Victoria Crissman Thu, 26 Jul 2007 17:44:34 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2164 Thank you for taking time to tell us more and answer some of the questions. I was very curious myself about how long it took to clean that thing! Thank you for taking time to tell us more and answer some of the questions. I was very curious myself about how long it took to clean that thing!

]]> By: Dani http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2145 Dani Thu, 26 Jul 2007 16:05:47 +0000 http://icecreamjournal.turkeyhill.com/index.php/2007/07/26/ernie-to-the-rescue/#comment-2145 Wow! It's so cool to know you actually CARE about your consumer's comments and concerns, that you're actually READING these and responding! Thanks Ernie! You rock!!! Wow! It’s so cool to know you actually CARE about your consumer’s comments and concerns, that you’re actually READING these and responding! Thanks Ernie! You rock!!!

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