Turkey Hill’s customer service team receives countless e-mails each day from customers throughout the nation. Thankfully, many of the e-mails are good, including the one below which we’d like to share with you in the first of many featured customer e-mails here on the Ice Cream Journal. Of course, if you ever e-mail our customer service team and we decide to feature your e-mail here, we’ll always ask your permission first. This email comes from Jillian B. of Providence, RI. Jillian is currently an English major at the University of Pennsylvania in Philadelphia.
To Whom it May Concern:
It is Christmas Eve, and although there are still an unsettling number presents to be bought, dishes to be cooked, and relatives to be visited; I feel compelled to take the time to compose this letter. Last night, I was reminded of my intense partiality for one of your ice creams. I fondly remember the first time I sampled Turkey Hill’s Party Cake ice cream. It was in the summer of 2005, and I picked i up at a grocery store after having been attracted to it’s spunky and enchanting mosaic of pastel coloring – an image that delights my heart and arouses my sailvary glands to this day.
I had tried other cake-flavored ice creams before and since my first experience with the Party Cake, and I can safely say, no others come close.
The milky vanilla base would be a delicious treat on its own, but it is simply the sweet backdrop for an epicurean deluge. The soft, chewy cake pieces provide for a luscious marriage of texture and color when combined with the ineffably ambrosial, buttercream frosting.
This letter may seem ridiculous, but I wouldn’t feel right experiencing such splendor without offering my gratitude to those responsible for it.
When it is available, I have a hard time justifying wasting my appetite on any food other than Party Cake ice cream. Sadly, I have often have difficulty finding it, as I don’t have a car at my college residence, and am limited to grocery stores within walking distance. I will, however, continue to spread the good word to friends and family about this marvelous creation of yours.
I think I may also send a letter in post about this. I just want to show my appreciation to as many Turkey Hill employees as possible. If you could point me to the specific individual(s) who birthed Party Cake ice cream, I would be honored to thank them personally.
With sincere gratitude,
Jillian
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If you’ve got a technical question about the ice cream making process or some other inquiry about the nuances of America’s favorite treat, chances are Ernie has the answer. He might not be able to answer all questions, but he’ll try his best and some may be featured on the Ice Cream Journal.
